bookmyshow and free movie tickets

This is one among the top shot mistakes i have ever done. The concept was nice, economics was great (1 ticket free with every booked ticket for platinum card and 1 ticket free with every two ticket for a gold card), and so took the plunge and booked the ticket.

I was trying for a ticket in PVR, not just for me but for 9 people. After the discounts, it came to shade above 900. I tried the first time, it took me till the final phase of registration with even my card details given. and then it just does not respond. I frantically call the bookmyshow customer care. they responded and told me that the transaction is not done and you can try it again. I checked my credit card status online also. It showed no transaction.

Went ahead did the whole procedure again. Again it failed after my credit card details were given. Then i left it and we all ditched going for the movie. Then when i was going through my credit care statement the next day, got a real bad shock. Rs 1800 is debited from my account to bookmyshow. I call their representative. He maintains that no transaction is made. I called ICICI, they were mentioning the transaction was made!!

Now what?? i booked a compliant through mail to both ICICI and bookmyshow helpdesk. ICICI send me a note that they have tagged these transactions as "disputed" and i will get back the money in 60 days!!.. each time i send a mail to bookmyshow guys they tell they are working with the bank to refund my amount.. The key question: who has my money??

still waiting for the money.. hoping at least in 60 days i will get back the money.. so beware of free offers and dont take the first leap.. learned a hard way :(

I finally got back the money :)