Monday, November 21, 2011

Checking data usage in Tata Photon +

Tata Photon + data usage would require one to have a registered account number and password and then login at their my account page. In case you do not know your account number and/or photon number the following is the procedure you have to follow to get yourself registered before you can view your usage.

  1. Call 1800-266-121
  2. Tell them the MEID which you can see if you open the cap of Tata Photon + where SIM is kept. It is a 14 digit hex format number which you would have to tell the call center.
  3. In case of postpaid, one needs to tell the billing address
  4. They will then provide you two distinct numbers (in case of postpaid)
    1. Photon number
    2. Account number (for postpaid)
  5. Use this number to go to my account new user page in Tata Photon+ and register with all these details.
  6. You are supposed to get a password in 24 nos to both your emailID and your Alternate number. (So check that these are entered correctly)
  7. In case you have doubt that if it is registered or not try registering with the same user ID which was available in your earlier attempt again. If it does not allow you rest assured you will get a mail in next 24 hrs.
  8. If you still have not got a password send a mail to 1515@tatatel.co.in for password regeneration by providing all the account details.
  9. Relogin with the account details and password to change your initial PIN and then there is a boring survey which you can skip to get to the account page. 
  10. Right at the end of the page there is a link through which you can check your usage. Please note that if you are around the end of billing cycle you may not be able to see the present month usage.

Hope this helps.

2 comments:

tokyomewmew said...

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Unknown said...

I thought, this is the latest plan I have ever seen. I should take this plan in lieu of reliance 3g data plan. Nevertheless, I am going to take the plan which you have mentioned over here soon.And, tata photon plus e recharge can now be done easily by online, so its not a big deal to do.