I am a regular user of taxi to get to the nearest boarding point to reach airport. I have been using the cellcabs (080-60609090) to do it for now more than an year. I am seeing a perceptible drop in quality recently. I used their service as they had a database of the user location and i need to say from my home to so and so location. They used to send an SMS well in advance giving the details of the driver. They also used to provide printed bills and only drawback was payment with cash.
Recently, for last 2-3 trips i am not getting the advance SMS and last min i have to call them and find out an alternate cab. Alternate cab driver mostly do not pick up calls and then u are in a hurry to find an alternate means of transportation. I heard similar complaints from my friend as well. I hence would recommend people who are booking cellcabs to be doubly sure well in advance of the travel about the arrangement. Avoid using their service or keep a large buffer along with a last minute alternate option. Also u cannot book merucabs or other service as they have a 1 hr notice period to book.
Hope you do not have to go through last minute pain through this advice.
1 comment:
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