I have been using BHIM for quite some time and it has been excellent. Recently BHIM launched UPI LITE and i started using it. I didn't know the difference between UPI LITE and UPI LITE X as i have not been tracking the changes happening in digital payment field to such details. UPI LITE X operates even without Internet. UPI LITE needs an internet connection but only one level authentication.
It looks like my ICICI account which was linked to it was not updated in the backend after the new update of BHIM software. So my amount is now stuck in UPI LITE X account without any option to use the amount. I raised a complaint to ICICI bank and they were not able to debug. I also tried raising the issue with BHIM website. Unfortunately i couldn't raise one as it was giving error while raising compliant and not registering it. I then raised compliant through the NPCI portal and one gentlemen reached out to me. The issue started after 9th Dec 2023 and let me see how long it takes to fix it.
BHIM also allowed creation of a secondary UPI ID recently.
Will update the post as i get to solve it. But till then be cautious with the money in UPI LITE X. Do not keep even 2000!
