They are supposed to hand deliver the RFID but it does not happen and you will have to go to Bomanahalli branch to collect it. Ram would claim he will deliver in a day or two and that day never arrives :(. This i am told is because there is large number of new request that the sales person is fully involved in getting new customer rather than servicing the RFID delivery. The RFID tag itself is in short supply at ICICI bangalore due to the sudden surge in demand due to demonetization. If you visit in person at the branch after confirmation of tag availability they will give you in 10-15 mins.
Another option is to visit BETL office near electronic city toll bridge. Here again due to recent surge in demand one cannot get the tag.